We take customer satisfaction very seriously and the quality of our products is one of our top priorities. "We are aware that a band-connection issue is affecting a small number of Charge 4 users. There was no problem with functionality of the device and Fitbit gives two swappable bands in small and large sizes but customers faced the same issue with both bands. Getting your old band replaced with a new one is something you can consider right away.The gap between the tracker and the band created problems like accumulating dust and thus disrupting the ownership experience of the device. Best Fitbit Bands that Won’t Detach or Fall Off If you’re out of warranty, then you’re out of luck too. Keep in mind, in case of defective products or band issues, Fitbit authorizes returns and replacements within the applicable Warranty Period. In this case, I would recommend you to reach out to Fitbit customer support and check if they might be able to arrange a replacement. If trying out different bands didn’t fix the issue, it could be your faulty watch socket, causing bands to fall off on their own. To ensure a secure connection, check the metal tab of the band, pulling this metal tab helps the band better clasp with the tracker. The majority of Fitbit users with Charge 2, and Charge 2 Classic/SE fails to secure their bands to the socket because of the complicated metal tabs. You must always ensure that the band is correctly tucked in through the socket opening so that it won’t detach itself. Incorrect securing of your Fitbit bands can also cause them to detach automatically. Fitbit models include Versa 3, Sense, Charge 3, Charge 3 SE, and Charge 4. This issue is primarily found in Fitbits using Snap-On Fastener and In-deformable Connector as their socket fastening method. The best solution for such a scenario is to blow some compressed air into the socket so that the tiny object can come out, letting the band fit seamlessly. Your Fitbit’s watch socket might have something super tiny stuck in it which is preventing the bands from latching properly. Instead, you can purchase New Quick Release Replacement Pins online or from your local retail store and fix them at your home for a much lower price than getting a brand new Fitbit band. Moreover, it might not be necessary to purchase a whole new band for Pin-And-Tuck bands. It could be the damaged pins, metal push tabs, or band’s end connectors, causing your bands to detach randomly. If any component of your Fitbit band is damaged, you’ll need to replace the band with a new one. 4 Tips to Fix Fitbit Band that Keeps Detaching Itself Replace Or Fix Damaged Band Charge 3, Charge 3 SE, Charge 4 In-deformable Connector The plastic nub that sticks out from the Fitbit might be broken. Or, the push tab might have malfunctioned. Charge 2, Charge 2 Classic/SE Metal Push Tab Metal Tab might not be secured correctly. Or Something Tiny might be Blocking the Band to Fit In. Versa 3, Sense Snap On Fastener Internal Socket Issue. Here’s the list of Fitbit models along with the type of socket it uses: Fitbit Models Socket Fastening Method Possible Cause for Detaching Versa, Versa 2, Versa Lite Pin-And-Tuck Damaged pins might have resulted in Loose Socket. ![]() In-deformable Connector: Seamlessly Clasp without requiring any tools.Metal Push Tab: Uses Metal push buttons to help it better clasp with Fitbit.Snap-On Fasteners: Holds on the Watch Socket with a snap.Pin-And-Tuck: Uses Quick Release Pin to hold the strap in the watch socket.Typically, you’ll find four types of fasteners for Fitbit bands, which include: Depending on the Fitbit model, the socket may vary because each Fitbit model uses a different socket fastening method. The watch band socket is the part of the watch that attaches to the band. Moreover, the band may also detach if it has been pulled on too strongly, twisted, or caught on something while wearing it. According to Fitbit users, their watch band usually falls off due to looseness in sockets or the bands not being secured correctly with the Fitbit body.
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